The Fives Azul Beach Resort, Gourmet All Inclusive By Karisma, Playa del Carmen

I had a stay that was a mixed bag. The cleanliness and comfort of the rooms were top-notch, which I truly appreciated. However, listening to the noise from outside was a bit distracting. The service from the staff was excellent, always ready to help with a smile. The location was right by the beach but felt a bit pushed towards spending more on amenities. Dining options were available but left room for improvement. Overall, it’s a decent place but a few things could be better.

The hotel was a mixed bag for me. While the room was surprisingly spacious and really clean, the thin walls made it hard to enjoy some peace and quiet. The service was truly exceptional, with helpful staff everywhere, but the dining options left a little to be desired, especially when I expected more variety. Overall, the experience was decent, though some areas definitely need improvement.

I had a pleasant stay at this hotel with lovely walks through the jungle and opportunities to spot local wildlife. The rooms were quite small, which was a bit of a letdown, especially since the check-in time felt unsafe initially. The dining options were decent, but I hope they can expand the breakfast menu. Overall, it was a good experience, though there were a few areas that could use improvement.

My stay at the hotel was quite an experience. The rooms were functional but lacked a bit in sound insulation, making it easy to hear noise from the halls and neighboring rooms. The staff went above and beyond with their service, which made up for a few of the downsides. Although the location had its charm with beautiful paths, finding the hotel was tricky for the taxi driver. Dining options were diverse and flavorful, but the pricing felt a bit steep for buffet selections. Overall, it's a mixed bag, with some great aspects and a few that need improvement.

My recent stay at the hotel was a mixed bag. The rooms turned out to be much larger than I anticipated and really clean, which was a pleasant surprise. While the service provided was excellent and very accommodating, I did feel like I was constantly being asked for extra tips. The location offered some pretty walking paths and a beautiful environment, but it did feel a bit crowded at times. Dining was a letdown with limited breakfast choices, but the facilities, especially the pool area, were well-kept and enjoyable. Overall, it was decent value for money, but some areas could use improvement.